The Emotional Labour of Being a Leader
Dina Denham Smith and Alicia A. Grandey:
Leaders are expected to attend to employees’ mental and physical health and burnout (while also addressing their own), demonstrate bottomless sensitivity and compassion, and provide opportunities for flexibility and remote work — all while managing the bottom line, doing more with less, and overcoming challenges with hiring and retaining talent. They should appear authentic, but if they get too honest about their distress, others may lose confidence in their leadership, known as the “authenticity paradox.”
This whole article resonates with my experience.